10 Things to know before having your car repaired:

1) Your car is the second largest investment you are likely to make. Preserve its value and your safety by having it repaired professionally.

2) Never drive a car that could be unsafe because of damages.

3) Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our shop and ask that the insurance company inspect the car here.

4) There is no law requiring you to obtain more than one estimate or appraisal.

5) You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.

6) Differences in repair estimates are common. A lower estimate may not include all necessary work. If you are not sure why one estimate is different from another you have received, please ask us.

7) Choose a shop that has unibody repair equipment and certified technicians.

8) Ask if the shop will be using genuine manufacturer replacement parts.

9) Ask if the shop offers a repair warranty.

10) Let us help you negotiate your claim with the insurance company.

Explanation of the different types of parts available
OEM PARTS
- Original equipment from the manufacturer ex. Chrysler, GM, Ford, etc.
ECONOMY PARTS
- Aftermarket/Reproduction: Manufactured by someone other than the original manufacture.     OR

- Reconditioned: OEM part that has been through damage and then restored to good condition.
SALVAGE PARTS
- Used parts that are in good condition and similar in quality to part we would be replacing.